Your guests deserve an instant answer in every language
AI assistant for tourist boards, hotels, private rentals, DMCs and rural tourism. Answers guests 24/7 in 50+ languages about accommodation, beaches, excursions and local events — reduce reception and info point workload by 70%.
Communication challenges for tourist destinations
Croatia hosts over 20 million tourists annually. Each has questions — and your reception and info point can't be everywhere at once.
Language barrier
Guests come from 20+ countries. Staff usually speak only Croatian and English. German, Italian and French guests are left without quality information.
Limited working hours
Info points operate 8am-8pm. Guests look for restaurant, beach and nightlife information precisely when points are closed.
Repetitive questions
80% of inquiries are the same: 'Where is the nearest beach?', 'How to get to the National Park?', 'Where to park?'. Staff waste time on routine answers.
AI assistant that knows your destination
KomunalAI AI assistant is trained on your destination data and answers guests accurately, personally and in their language.
Accommodation and reservations
Checks availability, suggests accommodation based on guest preferences and directs to online booking. Integrates with your booking system.
Beaches and activities
Recommends beaches by distance, surface type and amenities. Offers excursions, water sports and cultural tours based on guest interests.
Transfers and transport
Informs about public transport, taxi services, rent-a-car options and arranges airport transfers. Provides directions.
Events and seasonal information
Automatically updates information about festivals, concerts, markets and seasonal changes. Guests always get current data.
AI that uses real data, not just text
The assistant connects to external services and answers on the basis of up-to-date, real data — not stale information from a database.
Weather forecast
Temperature, humidity, wind and UV index — current for your destination. A guest asks what the weather is like, the AI answers with real data.
Sea temperature
Sea conditions, swimming temperature and wave height. Guests choose a beach on real data, not guesswork.
Local amenities
Nearest restaurants, pharmacies, ATMs, shops and petrol stations — found via OpenStreetMap based on the guest's location. Google Maps where needed.
Exchange rates
Live Croatian National Bank rates for currency conversion. A foreign visitor asks what it costs in their currency — the AI gives the exact figure.
Availability check
Available dates, seasonal prices and minimum stay — connected to your booking system. The guest knows immediately what is available.
Daily activity plan
A personalised suggestion for today or tomorrow — combining weather, location, restaurants and attractions into a single plan.
Destination knowledge base
Your destination documents — beaches, attractions, house rules, instructions. The AI searches the base and gives precise answers; it does not invent them.
Automatic language detection
The guest writes in their own language — the AI detects it automatically and replies in the same one. No configuration, no language menus.
Real-world examples
Coastal destination tourism board
875,000 overnights/year, 47 beaches
Welche Strände sind für Familien mit kleinen Kindern geeignet?
Für Familien mit kleinen Kindern empfehle ich den Strand Bijeca — flacher Sandstrand mit Rettungsschwimmer, Spielplatz und Restaurants in der Nähe. Alternativ gibt es den Strand Ambrela mit natürlichem Schatten. Soll ich Ihnen die Wegbeschreibung zeigen?
AI assistant recognises the German language and provides a localised response with specific recommendations.
Rural tourism and agritourism
Istria, Slavonia, Dalmatia
Dove posso fare la caccia al tartufo vicino a Montona?
Per la caccia al tartufo nella zona di Montona, consiglio Karlic's Tartufi — offrono escursioni guidate con cani addestrati, degustazione e possibilità di acquisto. Le escursioni partono alle 9:00 e durano circa 2 ore. Vuole che le invii il link per la prenotazione?
Responds in Italian with specific local information about truffle hunting in Istria.
Measurable results for your destination
fewer inquiries at reception and info point
availability on all channels
languages at no extra cost
from sign-up to active assistant
Frequently asked questions
Which languages does the AI tourism assistant support?
It supports Croatian, English, German, Italian, Slovenian and Serbian. It automatically recognises the guest's language. Additional languages on request.
Can the AI assistant handle accommodation reservations?
It can check availability, provide prices and direct to the booking system. It integrates with PMS systems.
How long does it take to activate the AI assistant?
From registration to an active assistant takes less than 48 hours. You add destination data and the AI is ready.
Does the AI assistant work only on the website?
No, it is available on Web Chat, WhatsApp, Viber, Telegram, Email and as a voice assistant.
Can the AI recommend restaurants and beaches?
Yes, the AI knows the local offer and provides personalised recommendations based on location, preferences and season.
How much does the AI tourism assistant cost?
There are flexible packages tailored to destination size. Contact us for a quote or register for a free trial period.
Is the AI assistant safe for guest personal data?
Yes, the platform is GDPR compliant. All data is processed on secure servers within the EU.
Start the AI assistant for your tourist destination
Register, add your destination data and the AI assistant is ready for guests — in less than 48 hours.