smart communication for cities
A unique platform that connects citizens and municipal services through artificial intelligence – faster, simpler and available 24/7.
Demo conversation
Chat
When is paper collection on Istarskih brigada Street 14?
For your address, paper collection is on Wednesdays in even weeks. Would you like to add a reminder?
How much do I owe for waste collection?
To view your account status, please send the OTP code we'll send to your mobile phone.
Kada je odvoz glomaznog otpada?
Odvoz glomaznog otpada je planiran za 25. studenog. Trebate li ispuniti obrazac za prijavu?
What is Municipal AI Assistant?
Digital contact center for cities and municipalities – a unified place for citizen communication. Residents get fast and clear answers about waste, parking, funeral services and bills, while municipal services reduce call center load and gain insight into structured data.
Waste
Schedules, problem reports, container locations, notifications.
Parking
Fines, zones, price lists, appeals and insights via OTP.
Funeral services
Information about burial sites, maintenance, leases and services for citizens.
Bills
Debts, installment payments, payment overview and PDF bills.
Building managers
Fault reports, reserves, work orders and ticketing.
Events
City announcements, permits, info point for visitors.
Water supply
Water bills, fault reports, notifications about reductions and works.
Gas distribution
Consumption, prices, fault reports and safety warnings.
District heating
Heating bills, seasonal connection schedule and emergency reports.
Electricity distribution
Consumption status, planned works, outage reports and notifications.
Marine berths
Reservations, prices, fault reports and information for users.
Key Benefits
For citizens – faster, easier, always available
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24/7 information: waste collection, bills, fines, events
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Fast and simple, no waiting on the phone
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Personalized answers based on address and user profile
For municipal organizations – more efficient operations
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Fewer calls to call center – AI solves up to 70% of inquiries
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Structured data and analysis for service planning
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Simple integrations: billing, CRM, GIS, schedules
How does it work?
All you need is a few steps to your own AI assistant.
Register organization
Create account, enter data and activate initial modules.
Add documents and integrations
Price lists, schedules, billing/CRM and GIS – all in one place.
Launch AI assistant
Embed code for web, chatbot for citizens and AI assistant for call center.
Open platform for IT integrators
The platform is open and modular: add new organizations, connect CRM and billing systems, extend functionality with your own modules and API integrations.
Open API
REST & webhooks for fast integration.
RAG + routing
Smart routing of queries to modules.
Unified chat
Multiple organizations, one assistant.
White‑label
Branding by city and organization.
Chatbot for your website from €29/mo + VAT
10 September 2026: €29/mo
AI assistant that answers visitor questions — no coding required, data hosted in Croatia, ISO 27001.
Pricing and models
Simple subscription model – choose the package that suits your needs. All prices exclude VAT.
Try any plan free for a month
Sign up, pick LITE, START or PRO and use it for a month with no credit card. Then continue with a subscription or simply stop — all data and settings are preserved.
Need more? Upgrade at any time — all data and settings are preserved.
LITE
FAQ AI assistant for your website
€29
/mo + VAT
10 September 2026: €29/mo
- AI knowledge base (RAG)
- Analytics & ticketing
- Hosted in Croatia (ISO 27001)
START
One module for your company
€149
/mo + VAT
10 September 2026: €149/mo
- 1 module of your choice
- Advanced analytics + API
- Custom branding
PRO
All modules for demanding users
€299
/mo + VAT
10 September 2026: €299/mo
- Up to 3 custom integrations
- Priority email support
- SLA 99.5%
ENTERPRISE
For cities and municipalities that want everything in one place
Depends on implementation
- White-label + on-premise
- Dedicated account manager
- SLA 99.9%
LITE, START and PRO allow exceeding the limit at a charge of €5 per 1,000 additional messages. ENTERPRISE — by agreement.
10 September 2026: €5/1,000 messages
Page = approximately 3,000 characters of text. Message = one request or one reply. The plan includes connecting to channels; platform traffic fees (WhatsApp, Viber, SMS) are billed according to actual traffic and are not included.
User experiences
The AI assistant reduced our number of calls by 60% in the first month.
Municipal organization, pilot project
Have questions or want a demo?
Our team is ready to answer all your questions and arrange a platform presentation.
Our office
Send us a message
Start the digital transformation of your community
Register organization, activate modules and start with AI assistant in minutes.