info@komunalai.hr
AI FOR TOURISM

Your guests deserve an instant answer in every language

AI assistant for tourist boards, hotels, private rentals, DMCs and rural tourism. Answers guests 24/7 in 50+ languages about accommodation, beaches, excursions and local events — reduce reception and info point workload by 70%.

50+ languages
24/7 availability
Activation in 48h

Communication challenges for tourist destinations

Croatia hosts over 20 million tourists annually. Each has questions — and your reception and info point can't be everywhere at once.

Language barrier

Guests come from 20+ countries. Staff usually speak only Croatian and English. German, Italian and French guests are left without quality information.

Limited working hours

Info points operate 8am-8pm. Guests look for restaurant, beach and nightlife information precisely when points are closed.

Repetitive questions

80% of inquiries are the same: 'Where is the nearest beach?', 'How to get to the National Park?', 'Where to park?'. Staff waste time on routine answers.

SOLUTION

AI assistant that knows your destination

KomunalAI AI assistant is trained on your destination data and answers guests accurately, personally and in their language.

Accommodation and reservations

Checks availability, suggests accommodation based on guest preferences and directs to online booking. Integrates with your booking system.

Beaches and activities

Recommends beaches by distance, surface type and amenities. Offers excursions, water sports and cultural tours based on guest interests.

Transfers and transport

Informs about public transport, taxi services, rent-a-car options and arranges airport transfers. Provides directions.

Events and seasonal information

Automatically updates information about festivals, concerts, markets and seasonal changes. Guests always get current data.

PODACI U STVARNOM VREMENU

AI koji koristi stvarne podatke, ne samo tekst

Asistent se povezuje na vanjske servise i daje odgovore temeljene na ažurnim, stvarnim podacima — ne zastarjelim informacijama iz baze.

LIVE API

Vremenska prognoza

Temperatura, vlažnost, vjetar i UV indeks — aktualno za vašu destinaciju. Gost pita kakvo je vrijeme, AI odgovara s pravim podacima.

LIVE API

Temperatura mora

Stanje mora, temperatura kupanja i visina valova. Gost odlučuje o plaži na temelju stvarnih podataka, ne nagađanja.

LIVE API

Lokalni sadržaji

Najbliži restorani, ljekarne, bankomati, trgovine i benzinske pumpe — pronalazi putem OpenStreetMap na temelju lokacije gosta. Po potrebi i Google Maps.

LIVE API

Tečaj valuta

Aktualni tečajevi HNB-a za konverziju valuta. Stranac pita koliko košta u njegovoj valuti — AI daje točan izračun.

LIVE API

Provjera dostupnosti

Slobodni termini, sezonske cijene i minimalni boravak — povezano na vaš booking sustav. Gost odmah zna što je dostupno.

AI

Dnevni plan aktivnosti

Personalizirani prijedlog za danas ili sutra — kombinira vrijeme, lokaciju, restorane i atrakcije u jedan plan.

RAG

Baza znanja destinacije

Vaši dokumenti o destinaciji — plaže, atrakcije, kućni redovi, upute. AI pretražuje bazu i daje precizne odgovore, ne izmišlja.

AI

Automatska detekcija jezika

Gost piše na svom jeziku — AI automatski prepoznaje i odgovara na istom. Bez konfiguracije, bez jezičnih izbornika.

Real-world examples

Coastal destination tourism board

875,000 overnights/year, 47 beaches

Welche Strände sind für Familien mit kleinen Kindern geeignet?

Für Familien mit kleinen Kindern empfehle ich den Strand Bijeca — flacher Sandstrand mit Rettungsschwimmer, Spielplatz und Restaurants in der Nähe. Alternativ gibt es den Strand Ambrela mit natürlichem Schatten. Soll ich Ihnen die Wegbeschreibung zeigen?

AI assistant recognises the German language and provides a localised response with specific recommendations.

Rural tourism and agritourism

Istria, Slavonia, Dalmatia

Dove posso fare la caccia al tartufo vicino a Montona?

Per la caccia al tartufo nella zona di Montona, consiglio Karlic's Tartufi — offrono escursioni guidate con cani addestrati, degustazione e possibilità di acquisto. Le escursioni partono alle 9:00 e durano circa 2 ore. Vuole che le invii il link per la prenotazione?

Responds in Italian with specific local information about truffle hunting in Istria.

Measurable results for your destination

70%

fewer inquiries at reception and info point

24/7

availability on all channels

6+

languages at no extra cost

48h

from sign-up to active assistant

Available on channels your guests already use

Tourists prefer WhatsApp and Viber. KomunalAI is where they are.

Frequently asked questions

Which languages does the AI tourism assistant support?

It supports Croatian, English, German, Italian, Slovenian and Serbian. It automatically recognises the guest's language. Additional languages on request.

Can the AI assistant handle accommodation reservations?

It can check availability, provide prices and direct to the booking system. It integrates with PMS systems.

How long does it take to activate the AI assistant?

From registration to an active assistant takes less than 48 hours. You add destination data and the AI is ready.

Does the AI assistant work only on the website?

No, it is available on Web Chat, WhatsApp, Viber, Telegram, Email and as a voice assistant.

Can the AI recommend restaurants and beaches?

Yes, the AI knows the local offer and provides personalised recommendations based on location, preferences and season.

How much does the AI tourism assistant cost?

There are flexible packages tailored to destination size. Contact us for a quote or register for a free trial period.

Is the AI assistant safe for guest personal data?

Yes, the platform is GDPR compliant. All data is processed on secure servers within the EU.

Start the AI assistant for your tourist destination

Register, add your destination data and the AI assistant is ready for guests — in less than 48 hours.