Timetable and ticket — in 5 seconds, not 5 minutes
AI assistant that answers passengers about timetables, routes, ticket prices and passes. On the web, WhatsApp or Viber — passengers get information instantly, without waiting at the counter.
Communication challenges for transport operators
Thousands of questions every day about the same things — timetable, ticket price, pass. The information desk can't be at every stop.
Repetitive questions at the counter
90% of inquiries are the same: "When does the bus leave?", "How much is a ticket?", "Which bus goes to the hospital?". The counter is overloaded with routine questions.
Tourists without information
Foreign tourists don't understand the local system — zones, transfers, how to buy tickets. Without a multilingual info system, they're lost.
Outdated information
Printed timetables at stops are often not updated. Route changes, seasonal schedules and extraordinary events don't reach passengers in time.
AI assistant that knows every route and every stop
KomunalAI AI assistant is trained on your transport operator's data and responds to passengers accurately, quickly and in their language.
Timetables and routes
Provides the next bus/tram departure from any stop. Knows all routes, directions and frequencies. Updates automatically with changes.
Tickets and prices
Provides information about single and day ticket prices, zones, discounts for students and pensioners. Directs to sales points.
Passes
Explains all pass types, conditions, prices and the purchase process. Reminds about pass expiry and offers renewal options.
Trip planning
Passenger enters origin and destination — AI suggests the optimal route, transfers, departure and arrival times.
Use cases
Gradski prijevoz — vozni red
Grad sa 15 linija
Kad ide sljedeći bus s Verude za centar?
Sljedeći bus s Verude (stanica Veruda Porat) za centar: Linija 2 u 14:35 (za 8 minuta), zatim 14:55 i 15:15. Vožnja do centra (stanica Giardini) traje oko 12 minuta. Karta: 1,50 EUR kod vozača ili 1,33 EUR s Pula Karticom.
AI daje vozni red u realnom vremenu s cijenama i trajanjem vožnje.
Turist na engleskom
Višejezična podrška
How do I get from the bus station to Brijuni National Park?
From Pula Bus Station, take Line 21 to Fažana (departures every 30 min, next at 10:15). The ride takes 25 minutes. In Fažana, walk 5 min to the harbor — boats to Brijuni depart hourly from 9:00 to 17:00. Return boat is at 17:30. Ticket for the boat + park: 35 EUR. Want me to show the bus timetable for return from Fažana?
AI odgovara na engleskom i daje kompletnu informaciju o kombiniranom prijevozu.
Measurable results for your transport system
routine inquiries automated
passenger information
languages for tourists
to the timetable
Frequently asked questions
How does the AI assistant help public transport passengers?
AI provides timetables by routes and stops, ticket price information, passes and transfers. Passenger enters origin and destination and gets the optimal suggestion.
Can AI give a timetable for a specific route?
Yes, AI knows all routes, stops and timetables. A passenger asks e.g. "When does the next bus from Veruda to the centre leave?" and gets the exact time.
How does AI help with passes?
AI explains pass types (monthly, annual, student, pensioner), prices, discounts and the purchase or renewal process.
Does AI support information about multiple transport types?
Yes, AI covers bus, tram, funicular and other forms of urban and suburban transport in your city.
Can AI help with lost items?
Yes, AI accepts lost item reports, records the description and route, and directs the passenger to the lost and found office.
On which channels is AI available for passengers?
Web Chat on the operator's website, WhatsApp, Viber, Telegram and voice assistant. Passenger chooses the channel that suits them.
Launch the AI assistant for your transport system
Sign up, add your route and timetable data, and the AI assistant is ready for passengers — in less than 48 hours.