Compassionate digital support for families in their most difficult moments
An AI assistant that provides information about funeral arrangements, burial plots, documentation, and cremation — with empathy, discretion, and 24/7 availability. Because families need help even when offices are closed.
AI for funeral services
Support with empathy
Availability
24 hours, 7 days
Privacy
GDPR compliant
Communication challenges for funeral homes
In the most difficult moments, families need clear information and support — but offices have limited working hours.
Needs beyond office hours
Death does not wait for business hours. Families often need information at night or on weekends, when offices are closed.
Complex documentation
Death registration, registry extracts, burial permits — families don't know where to start at the moment when they are most emotionally vulnerable.
Communication sensitivity
Every conversation requires empathy and patience. Staff are under constant emotional pressure, which affects service quality.
AI assistant trained for empathetic communication
Every response is adapted to the sensitivity of the situation. AI does not replace human contact — it complements it with availability and patience.
Funeral arrangements
Guides families step by step — from death registration to the ceremony. Explains options, schedules, and costs without rushing.
Burial plots & columbarium
Provides information about available locations, prices, types of burial plots, and urn storage options in the columbarium.
Documentation & procedures
Explains required documents, responsible institutions, and deadlines. Reduces the administrative burden on families during a difficult time.
Discretion & privacy
All conversations are confidential and GDPR compliant. AI respects family privacy at all times.
How the AI assistant helps families
Real scenarios — support adapted to the sensitivity of the situation.
Funeral arrangements — after hours
Support when it's needed most
Upravo nam je preminula majka. Ne znamo što trebamo napraviti.
Izražavam vam duboku sućut. Razumijem da je ovo izuzetno težak trenutak. Pomoći ću vam s prvim koracima. Najprije je potrebno: 1) Pozvati liječnika za potvrdu smrti (ako nije u bolnici), 2) Prijaviti smrt u matični ured — to možemo organizirati za vas. Želite li da vas vodim kroz svaki korak ili biste radije razgovarali s našim djelatnikom? Dostupni smo vam u potpunosti.
AI provides empathetic support and guides families through the process without rushing.
Burial plot information
Discreet assistance
Trebamo informacije o cijenama grobnih mjesta i kremiranja.
Naravno. Na našem groblju dostupna su sljedeća grobna mjesta: jednostruki grob (25 god. najam) — 1.200 EUR, dvostruki grob — 1.800 EUR, obiteljska grobnica — 3.500 EUR. Kremiranje: 450 EUR, niša u kolumbariju: 800 EUR (15 god.). Sve cijene uključuju osnovnu pripremu. Želite li da vam pošaljem detaljni cjenik ili biste htjeli dogovoriti termin za razgovor?
AI provides clear pricing information without pressure.
24/7
availability for families
100%
discretion & privacy
Step by step
guide through the process
48h
assistant activation
Related solutions
The AI assistant adapts to other municipal services as well.
Frequently asked questions
Everything you need to know about the AI assistant for funeral services.
AI guides families step by step through the process — from death registration, through burial plot selection, to the ceremony. It provides information discreetly and with understanding.
Yes, AI explains which documents you need — death certificate extract, medical certificate, burial permit. It directs you to the responsible institutions.
Yes, AI provides information about available burial plots, prices, locations within the cemetery, and columbarium options for urn storage.
Yes, AI is available 24/7. Families often need information and support late at night or on weekends, when offices are closed.
AI is specially trained for empathetic communication. It does not give generic answers — it adapts its tone to the situation and provides support with respect and discretion.
Contact us for a customized offer. We understand the specifics of your industry and offer flexible terms.
Give families the support they deserve
Contact us for a tailored solution for your funeral home.