info@komunalai.hr
FREE TO START

AI chatbot on your website in 10 minutes

Upload documents, customise the look, paste the code on your page — the chatbot instantly answers visitors. No coding. No waiting. From €29/mo.

No credit card
No coding required
Data in Croatia

Your visitors leave without an answer

Most websites lose visitors because they don't provide answers fast enough. Contact forms, emails and phone calls create waiting — and waiting means a lost customer.

Slow response = lost customer

53% of visitors leave a page if they don't get an answer within 30 seconds. Email, phone and contact forms can't match that speed.

Same questions — every day

80% of queries you receive are repetitive: prices, opening hours, terms, procedures. Your staff spend hours on answers a chatbot could give in seconds.

Visitors can't find information

The content is on your site but scattered across subpages and PDFs. Visitors have to search, click, read. An AI chatbot gives them a concrete answer instantly.

NO CODING

Chatbot on your site in 5 steps

A visual Wizard guides you through setup. No developer, designer or technical knowledge needed. Under 10 minutes from sign-up to an active chatbot.

1

Name your chatbot and define the tone

Give the chatbot a name, choose the communication tone (formal, friendly, expert) and set primary languages. The chatbot takes on your organisation's identity.

2

Upload documents to the knowledge base

Upload PDF, DOCX or web URLs — price lists, policies, FAQs, service descriptions. The chatbot indexes the content and uses it for precise answers. Up to 50 documents in the LITE plan.

3

Choose a behaviour template

Simple Q&A — answers based on general knowledge and persona. RAG Assistant (recommended) — searches your documents before every answer for maximum accuracy.

4

Customise the widget appearance

Pick a colour that matches your brand, write a welcome message and define suggested questions. The widget visually blends into your page design.

5

Paste the embed code — chatbot is live

One line of code you copy and paste onto your page — just like Google Analytics or Facebook Pixel. The chatbot is immediately ready for visitors.

Everything you need for a professional chatbot

The LITE plan includes everything needed for a fully functional AI chatbot on your website — no hidden costs.

RAG knowledge base

Upload up to 50 documents. The chatbot searches the content and gives answers based on your data — no hallucinations.

Multilingual

Automatically detects the visitor's language and responds in the same one. Croatian, English, German, Italian and more.

5,000 messages/mo

Enough for most websites. Overage is only €5/1,000 messages — the chatbot never stops working.

Customisable widget

Colour, welcome message, suggested questions — the widget visually blends into your page design.

24/7 availability

The chatbot answers at any time of day or night. Visitors get a response even when your team is offline.

GDPR & ISO certified

Data in a Croatian data centre. ISO 9001 + ISO/IEC 27001 certificate (DNV). GDPR compliant.

PDF, DOCX, URL

Upload documents in various formats. The chatbot automatically indexes content and uses it for answers.

Room to grow

When you need more — upgrade to START, PRO or ENTERPRISE. All documents and settings are preserved.

For every website that receives enquiries

Anyone with a website and content that visitors are looking for can have a professional AI chatbot.

Tourism & hospitality

Accommodation, beaches, activities, bookings — the chatbot answers guests in their language, 24/7. Ideal for apartments, hotels, tourist boards and agencies.

Small & medium businesses

Car workshops, salons, clinics, agencies — answer questions about services, prices and opening hours automatically.

Educational institutions

Enrolments, programmes, schedules, tuition fees — the chatbot answers students and parents instead of the secretary's office.

Public institutions & associations

Regulations, forms, procedures, opening hours — citizens get an answer without waiting in line.

Professional services

Lawyers, accountants, architects — basic client information before the first contact.

Web shops & e-commerce

Delivery, returns, warranty, product specifications — the customer gets an answer before leaving the cart.

Concrete answers, not generic text

The chatbot doesn't reply "visit our page for more info" — it gives precise answers from your documents.

Private seaside accommodation

Apartment website with destination information

Welche Strände sind für Familien mit kleinen Kindern geeignet?

Für Familien mit kleinen Kindern empfehle ich den Strand Bijeca — flacher Sandstrand mit Rettungsschwimmer und Spielplatz. Alternativ den Strand Ambrela mit natürlichem Schatten. Beide sind ca. 10 Minuten von der Unterkunft entfernt.

The chatbot detects German and gives a localised answer with specific recommendations from uploaded destination documents.

Car workshop

Website with a service price list and opening hours

Koliko košta veliki servis za Golf 7 1.6 TDI?

Veliki servis za Golf 7 1.6 TDI uključuje zamjenu ulja, filtera ulja, zraka i kabine te pregled kočnica — cijena je 185 € s uključenim materijalom. Želite li zakazati termin? Radimo pon-pet 8-17h, sub 8-13h.

The chatbot gives a specific price from the uploaded price list, offers the next step and informs about opening hours.

Simple pricing, no surprises

Free forever

KomunalAI LITE

AI chatbot for your website

29 € /mo
5,000 messages per month
50 documents in knowledge base
Multilingual responses
Customisable widget design
24/7 availability
ISO 27001 certified
Data in a Croatian data centre
Overage: only €5/1,000 messages
Start free — no credit card

Start with the free FREE plan (100 messages/mo). Upgrade to LITE when you're ready.

Why KomunalAI instead of global platforms?

KomunalAI LITE Chatbase Hobby AskHandle
Price 29 €/mj ~18 €/mj ~45 €/mj
Messages 5.000/mj 2.000/mj 5.000 konverzacija
Data location Croatia SAD SAD
ISO certificate 27001 + 9001 No No
Free trial period FREE plan Limited 7 days
Upgrade to live integrations Yes No No
Platform/support language Croatian English English
10 min

from sign-up to an active chatbot

0 €

implementation and setup costs

24/7

answers visitors around the clock

80%

fewer repetitive queries for your team

Frequently asked questions

Do I need a developer to set up the chatbot?

No. You do the entire process yourself through a visual Wizard in 5 steps. Upload documents, choose the look, get the embed code and paste it on your page — like Google Analytics or Facebook Pixel. No technical knowledge required.

How much does KomunalAI LITE cost?

The LITE plan costs €29/mo with 5,000 messages. There is also a free FREE plan with 100 messages per month — no credit card, no time limit.

What happens when I use up 5,000 messages?

The chatbot keeps working. Overage is charged at €5/1,000 messages. No service interruption, no surprises.

What languages does the chatbot support?

The chatbot automatically detects the visitor's language and responds in the same one. It supports 50+ languages — including Croatian, English, German, Italian, Slovenian, Serbian, French, Spanish, Japanese and many more.

What document formats can I upload?

PDF, DOCX, TXT and web URLs. The chatbot automatically indexes the content and uses it to answer visitors.

Where is my data stored?

All data is stored in a Croatian data centre. The infrastructure is certified under ISO 9001 and ISO/IEC 27001 (DNV). We don't share data with third parties. GDPR compliant.

Can I upgrade to a higher plan later?

Yes. All documents, settings and conversation history are preserved. Upgrading to START, PRO or ENTERPRISE unlocks live integrations, in-chat transactions, advanced routing, branding removal and more channels (WhatsApp, Viber, Email).

Can I start for free?

Yes! The FREE plan is free forever — 100 messages per month, no credit card, no time limit. When you're ready for more, upgrade to LITE (€29/mo) or a higher plan.

Your website deserves an AI chatbot

Sign up, upload documents and the chatbot is ready — in under 10 minutes. Free forever, no credit card.

If you're satisfied, the subscription starts from just €29/mo.