Zašto je Viber važan za poslovanje u Hrvatskoj?

Viber je najpopularnija messaging aplikacija u Hrvatskoj s preko 2 milijuna aktivnih korisnika. Vaši korisnici ga već koriste svakodnevno — AI asistent im odgovara tamo gdje su.

Koliko košta Viber chatbot?

Viber je besplatan za chatbotove — nema naknada po poruci. Plaćate samo KomunalAI paket.

Može li AI slati slike i tipkovnice?

Da, podržava bogati medijski sadržaj — slike, dokumenti, lokacije, te inline tipkovnice s brzim odgovorima za lakšu navigaciju.

Kako se Viber bot povezuje s KomunalAI?

Kroz Viber Bot API. Kreirate Viber bot račun, povežete s KomunalAI platformom i AI počinje odgovarati automatski.

Može li isti AI raditi i na Viberu i na WhatsAppu?

Da, jedan AI asistent radi na svim kanalima istovremeno. Ista baza znanja, isti kvalitetni odgovori — na svakom kanalu.

VIBER

AI chatbot on the most used app in Croatia

Viber has 2+ million users in Croatia. Your customers use it every day — now an AI assistant can respond automatically, with rich content and inline keyboards.

Launch Viber chatbot How it works

2M+ users in Croatia

Free for bots

Rich media

Viber AI Chatbot

Automatski odgovori, inline tipkovnice, rich media

Chat Tipkovnice Mediji

KAKO RADI

Viber AI chatbot in 3 steps

Activate an AI assistant on Viber quickly and easily — no coding required.

Create a Viber bot

Create a Viber bot account through the Viber Admin Panel. You receive an API token for connection.

Connect with KomunalAI

Enter the API token into the KomunalAI platform, add a knowledge base, and configure the AI assistant.

AI responds automatically

Users send messages on Viber, the AI assistant responds automatically 24/7 with rich content and keyboards.

Why Viber for your AI chatbot?

Viber offers everything you need for quality communication with customers — free, with rich content, in the app they already use.

Most popular in Croatia

Viber dominates in Croatia, Serbia, Bosnia, and the entire region. Your customers already have it installed.

Inline keyboards

Quick replies via buttons — users don't need to type. Simple navigation through options and services.

Rich content

Images, documents, locations, contacts, video — AI uses all Viber formats for complete information.

Free for chatbots

Viber does not charge for chatbot messages. No hidden costs — you only pay for the KomunalAI platform.

Same AI, all channels

One AI assistant works on Viber, WhatsApp, web, and all other channels simultaneously.

Analytics

Track conversations, most frequent questions, customer satisfaction, and AI assistant effectiveness.

Viber is popular with

Industries that use Viber most for customer communication — perfect for an AI chatbot.

Utility services

Public transport

Water supply

Building management

Tourism

Frequently asked questions

Why is Viber important for business in Croatia?

Viber is the most popular messaging app in Croatia with over 2 million active users. Your customers already use it daily — the AI assistant responds right where they are.

How much does a Viber chatbot cost?

Viber is free for chatbots — no per-message fees. You only pay for the KomunalAI plan.

Can AI send images and keyboards?

Yes, it supports rich media content — images, documents, locations, and inline keyboards with quick replies for easier navigation.

How does a Viber bot connect with KomunalAI?

Through the Viber Bot API. Create a Viber bot account, connect it to the KomunalAI platform, and AI starts responding automatically.

Can the same AI work on both Viber and WhatsApp?

Yes, one AI assistant works on all channels simultaneously. Same knowledge base, same quality answers — on every channel.

Launch an AI chatbot on Viber

Start free trial Request a demo